CoParent App
Last Updated: December 2024
CoParent ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our co-parenting application (the "App").
We understand that the information you share with us is sensitive, particularly as it relates to your children and family arrangements. We take this responsibility seriously and have designed our systems and processes to protect your data.
This policy applies to all users of the CoParent App, including parents, co-parents, and any authorised family members or caregivers who access the platform.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:
When you create an account and use our App, you may provide us with:
When you use our App, we automatically collect:
We use Stripe to process payments. We do not store your full credit card details on our servers. Stripe's privacy policy governs the processing of your payment information. We only receive confirmation of successful payments and basic transaction details.
We use your personal information for the following purposes:
Under UK GDPR, we process your data based on the following legal bases:
The core function of our App is to facilitate communication and coordination between co-parents. Information you add to shared features (calendar, expenses, messages, children's information) will be visible to your linked co-parent.
We share data with trusted third parties who help us operate our services:
All service providers are contractually bound to protect your data and only process it according to our instructions.
We may disclose your information if required by law, including:
We implement robust security measures to protect your data:
All data transmitted between your device and our servers is encrypted using TLS 1.3
All stored data is encrypted using AES-256 encryption
Passwords are hashed and salted; we support two-factor authentication
Strict role-based access controls for our staff
Ongoing security assessments and penetration testing
All user data is stored on servers located within the United Kingdom. We do not transfer your data outside the UK or European Economic Area without appropriate safeguards.
Messages sent through our App are stored in a tamper-evident manner. Neither party can edit or delete messages after they are sent. All messages are timestamped with server-generated timestamps.
We retain your data for as long as necessary to provide our services and comply with legal obligations:
Under UK GDPR, you have the following rights:
You can request a copy of all personal data we hold about you. We will respond within 30 days.
You can request correction of any inaccurate or incomplete data. You can also update most information directly in the App.
You can request deletion of your account and associated data. Note that some data may be retained for legal compliance or to protect legitimate interests.
You can request that we limit how we use your data in certain circumstances.
You can request your data in a machine-readable format. Our App provides export functions for messages, expenses, and calendar data.
You can object to processing based on legitimate interests. We will cease processing unless we have compelling legitimate grounds.
To exercise any of these rights, contact us at [email protected].
We may need to verify your identity before processing your request.
Our App is designed for adults (parents and caregivers) to manage information about their children. We do not knowingly collect data directly from children under 18.
The children's information stored in our App (names, medical details, school information) is provided by parents with parental responsibility. This data is treated with the highest level of protection and is only accessible to linked co-parents and authorised family members.
We never use children's data for marketing, analytics, or any purpose other than providing our co-parenting services.
We use cookies and similar technologies for:
You can control cookies through your browser settings. Disabling essential cookies may affect App functionality.
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
Continued use of the App after changes indicates acceptance of the updated policy.
If you have concerns about how we handle your data, please contact us first at [email protected]. We take all complaints seriously and will work to resolve your concerns.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email Us
[email protected]— End of Privacy Policy —